Shipping and delivery

Delivery coverage

Nuvoteq primarily serves customers in Haiti. Delivery availability depends on the destination, the products ordered, and the delivery options currently available to the business.

If a location cannot be served through the options shown at checkout, contact the Nuvoteq team before placing your order.

Order confirmation

After an order is placed, Nuvoteq may confirm the order details, payment arrangement, and delivery location before fulfilment begins.

An order should not be considered dispatched until a delivery or pickup confirmation has been provided.

Delivery timing

Estimated timing can vary by location and product availability. Any estimate communicated during checkout or order confirmation is informational and may change when conditions outside Nuvoteq’s control affect fulfilment.

Order tracking and receipt

When tracking information is available, it will be shared through the contact details supplied with the order. Please verify your phone number and email address before submitting an order.

Inspect your order when it arrives and contact Nuvoteq promptly if an item is missing, damaged, or different from the confirmed order.